Terms of Service

Last updated 10 August 2026

These Terms of Service ("Terms") govern your use of Luna (the "Service"), operated by OpenSchool, and all content made available through it — including questions, answers, explanations, worked solutions, notes, whiteboard content, images, and other study materials (together, the "Materials"). By creating an account or using the Service, you agree to these Terms. If you do not agree, please do not use the Service.

1. Your account

You must be at least 13 years old, and if you are under the age of majority where you live you need a parent or guardian's permission. You are responsible for the information you provide and for keeping your account secure. You must give accurate details and are responsible for activity that happens under your account. Access to the Service and Materials is personal to you and non-transferable.

2. No AI training, data mining, or automated use

Studying with Luna is what the Service is for: asking questions, working through problems, and reading Luna's replies is normal, permitted use. Outside your own personal study, you must not, and must not permit, assist, or enable any other person or system to:

• use, access, copy, reproduce, or process the Service or any Materials to train, fine-tune, develop, test, evaluate, benchmark, validate, prompt, or improve any artificial intelligence, machine learning, large language model, neural network, or other automated or algorithmic system;
• input, upload, submit, paste, feed, or otherwise make any Materials available to any third-party artificial intelligence, machine learning, generative, or automated tool or service, for any purpose — including to summarise, review, analyse, grade, translate, rewrite, or generate derivative or related content;
• use any bot, crawler, scraper, spider, headless browser, or other automated means to access, index, harvest, extract, or collect the Materials or any data from the Service; or
• carry out any text or data mining of the Materials, or use the Materials to build, populate, or enrich any dataset, index, or corpus.

We expressly reserve all rights in the Service and the Materials, including all rights to carry out text and data mining. We do not grant, and we opt out of, any exception or limitation that would otherwise permit text and data mining or AI/machine-learning use of the Materials, and this reservation applies regardless of any machine-readable or other signal. Any use described in this section is a material breach of these Terms and an infringement of our intellectual property rights, and may result in immediate termination of your access.

3. Other acceptable use

In addition to the restrictions above, you must not misuse the Service, including by attempting to disrupt it, access it without authorisation, resell or redistribute the Materials, or use it for any unlawful purpose. You must not use the Service to generate content that harasses, threatens, or sexualises anyone, or to cheat on an exam or assessment in breach of your institution's rules. Access is for your personal, non-commercial study use only.

If a response from Luna is harmful or inappropriate, report it from inside the app or email support@edaccelerator.com — we review every report.

4. Content and intellectual property

The Service and the Materials are owned by us or our licensors and are protected by intellectual property laws. You receive a limited, personal, revocable, non-exclusive licence to use the Materials for your own study only. You may not copy, distribute, publish, sublicense, or create derivative works from the Materials except as expressly allowed in these Terms.

What you put into Luna stays yours. You grant us the licence we need to run the Service — to store your lessons, send them to our AI providers to generate a response, and show them back to you. See the Privacy Policy for the details.

5. Educational disclaimer

Luna is a study aid. While we work hard on accuracy, we do not guarantee any particular exam result or that all material is error-free, and the Service is provided "as is" without warranties of any kind to the extent permitted by law.

Luna is an AI tutor and can be confidently wrong — about a fact, a step in a derivation, or an entire method. Check anything that matters against your textbook, your course materials, or your teacher, and do not rely on Luna for medical, legal, financial, or other professional advice. If your school or university has rules about AI assistance on assessed work, follow them.

6. Limitation of liability

To the maximum extent permitted by law, OpenSchool will not be liable for any indirect, incidental, or consequential loss arising from your use of the Service. Nothing in these Terms limits rights you have under the Australian Consumer Law that cannot be excluded.

7. Termination

You may stop using the Service at any time, and you may delete your account from Account → Delete account. We may suspend or terminate access immediately if you breach these Terms — including the restrictions in section 2 — or use the Service in a way that could harm us, our licensors, or other users.

8. Governing law

These Terms are governed by the laws of Victoria, Australia, and you agree to the non-exclusive jurisdiction of the courts of that state.

9. Changes to these terms

We may update these Terms from time to time. We will post the updated version here and revise the "last updated" date above. Continued use of the Service means you accept the changes.

10. Contact us

Questions about these Terms? Contact us at support@edaccelerator.com.